terms and conditions

ordering
when placing an order on your custommade deima item, we are more than happy to guide you as to what size to chose. make sure to give your personal measurements, if you have a specieal request. send an email to place an individual order
returns
when the order has been placed the purchase is final, and there’s no refund. neither do we take returns.


handmade items
all styles are handmade and unique, and made from yarn with natural fibers. we do not guarantee that the colors are exactly the same, as they can look different on the different types of screens. yarn colors have small variations from each dye lot, which also can result in a slight difference in color.

we are always here to inform you about the care of your deima item. we will however not take responsibility for lack of care, in terms of damages, wrong care etc. see how to care for your deima item here.....


shipping
all shipping within denmark, is made with dao. the shipping price is not included.

deima does not take responsibility for lost or damaged packages. if you wish to purchase insurance on your shipping, let us know.

we ship worldwide, with tracking only!